Algorithm change to improve detection of outage severity trigger new notifications

Incident Report for IsDown

Resolved

This incident has been resolved.
Posted Feb 20, 2023 - 18:28 UTC

Monitoring

Customers might have received notifications in bulk because the algorithm changed to improve major outage detections. Previous outages marked as minor changed to major, and notifications were sent according to customers' settings.

We should have communicated the change previously to prevent any surprises. We're sorry for the trouble caused.
Posted Feb 19, 2023 - 18:22 UTC
This incident affected: Notifications (Webhooks, Zapier, Slack, Emails, Datadog, PagerDuty, Microsoft Teams, Google Chat, Discord).